Privacy Policy
1. General
By using the Website, you acknowledge and agree that your personal data will be processed for the purpose of providing personalized services in accordance with the General Data Protection Regulation and as described in this Privacy Policy.
The following terms used throughout this Privacy Policy have the following meanings:
"personal data" means any information relating to you as an individual or information which enables to identify you.
"General Data Protection Regulation" (hereinafter: the "GDPR") means the Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
We have measures in place to ensure that your personal data is protected against unauthorized access, deletion or alteration. We will use reasonable efforts to ensure that your privacy interests are protected in accordance with applicable law and best practices.
2. Nature and manner of personal data processed by us
Use of the Website
By using Google Analytics, we collect and process personal and non-personal data collected through your use of the Website.
If you do not consent with the processing of your personal data, we will only process the following data:- time of your visit (time stamp);
- user-agent;
- the referring website(this is the website from which you came to enter the Website);
- the pages visited;
- the type of browser you use;
- your operating system;-
- age;
- sex; and
- your geolocation, which includes: country, region, city and approximate latitude and longitude.
The data processed by Google Analytics is used in order to improve the your browsing experience and the Website’s functionalities.
In the event you consent to the processing of your personal data for analytical or marketing purposes this data may additionally include:
- name and surname;
- telephone number;
- (company) address;
- email;
- your IP address
The data processed by Leadinfo is used in order gain insights on our website visitors and improve our services.
Contact form
You complete the contact form on our website, available through the following link: [to be completed].
We may ask you to provide the following details in order to allow us to process your contact request:
- name and surname;
- address;
- e-mail; and
- phone.
By completing the contact form, you naturally consent that we will process your personal data in order to contact you. The details provided by you shall be deleted 12 months after your entry.
Social media links
The Website has incorporated a link to the Instagram, LinkedIn and Facebook social media accounts which are accessible by clicking the corresponding buttons. You accept and understand that by clicking those links certain account information might be processed by that particular platform and is provided to us.
3. Our measures to protect your privacy
Transfer of your personal data to third parties
Unless we are legally obliged to do so, we will not transfer any of your personal data to third parties without your explicit consent.
Technical measures to protect your privacy
We take reasonable steps to protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
However, you expressly acknowledge and accept that - in general - the transmission of information through the internet is never completely secure, private or confidential. Therefore, any information sent or received from the Website may be intercepted, decrypted, accessed and/or used by public authorities and/or third parties via email or by using any of the services provided by us, even if technology is used which encrypts such information exchanges.
Data storage
Unless longer statutory retention periods apply, your personal data which is processed by us will be automatically removed within the following time limits:
- (Personal) data automatically processed following your visit of the Website: 2 months;
- Personal data processed following your consent: XX months / years
- Personal data processed following the completion of an order form: 12 months
Service providers
In order to run our Website and to provide our services we use a number of third-party technical services. You can find an overview of those service providers and their implemented security measures and GDPR-compliance below.
4. Your rights
In this paragraph we will explain to you what rights you have in accordance with the GDPR and how you can exercise them.
You have the right to rectify, delete or restrict the processing or request an overview of your personal data gathered through the use of our Website.You can exercise your rights as follows:
1. in writing: by sending a letter to info@addmore.be, stating the rights you wish to exercise, and with a copy of your identity card (front and back); and
2. electronically: by sending an email to [to be completed] stating the rights you wish to exercise, and with a copy of your identity card (front and back).
If you request an overview of your personal data gathered by us, we will provide you with a PDF document within a reasonable timeframe.
In certain cases we may refuse your request in whole or in part due to, amongst other things, but not limited to, the applicable statutory retention periods. We will always justify this refusal with an explanation of the reason.
Your data will be kept for at least the period required by law. Unless you request us to delete your personal data or if we are legally obliged to do so, your personal data will be automatically deleted after the data storage periods as mentioned above.
5. Contacting us and complaints
You will be able to contact us by sending emails info@addmore.be. By doing so, naturally, you consent that all data incorporated in such email is processed by me. We will only process your personal data in order to provide you with an answer to your enquiry.
If you have a complaint about the way in which we process or store your data, please do not hesitate to contact us by sending an e-mail info@addmore.be. If possible, we will be happy to solve such issues.
Please be advised that you can always lodge a complaint with the Belgian Data Protection Authority Drukpersstraat 35, 1000 Brussels.
6. Changes
This privacy policy might be revised from time to time. Any such changes will be posted on our Website and, where appropriate we will inform you by email on such changes. We encourage you to review the Privacy Policy when you visit the Website to keep up to date with our processing activities and ways in which we can protect your privacy.
7. Communication on Product Launches
7.1 Notification of Product Launches.
The Client hereby gives consent to ADDMORE to use the contact information provided by the Client to send notifications about official product launches, including the transition from beta to full product launch, and any significant updates or events related to the services provided by ADDMORE.
7.2 Purpose of Communication
he purpose of such communication will be to inform the Client of the availability of new features, services, or changes that are relevant to the ongoing use and potential benefit of the services provided by ADDMORE.
7.3 Opt-Out Option
The Client will have the option to opt-out of receiving such communications at any time by following the unsubscribe instructions provided in any of the emails sent to the Client or by sending a direct request to privacy@addmore.be.
7.4 Frequency of Communication
ADDMORE will limit the frequency of such communications to ensure that Clients are not subjected to excessive contact. Only key milestones, such as the official launch, significant updates, or critical information that requires the Client’s attention, will be communicated.
7.5 No Additional Charges
No additional charges shall be imposed on the Client for such notifications, and they shall be considered part of the overall service provided by ADDMORE.
7.6 Data Protection Compliance
All communications will be conducted in compliance with applicable data protection laws, and the Client's personal data will be processed as set out in ADDMORE's privacy policy, as referenced in section 6 of these terms and conditions.
